How deep we can go to verify a discrepancy?
Our client’s utility bill showed their usage to be accurate, the utility bill system had documented the correct usage and the client’s third-party metering software did not detect any red flags.
However, after we dissected the electric meter’s interval data, we uncovered a metering error and proved every other system of verification wrong.
The error resulted in an $8,000 refund for the client!
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